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  Canine Correspondence Studies with Norma Jeanne
  • Home
  • About Us
    • Meet Norma Jeanne
    • About CCS
    • Testimonials
    • Gallery
  • Dog Training Certification
    • Curriculum
    • Course Options & Pricing
    • Certification
    • Mentorship
    • Referrals
    • Frequently Asked Question
  • Articles
  • How To Become A Certified Dog Trainer
  • Books
    • Blueprint To A Happy Dog
    • Canine Queries
    • Private Paws
    • Dog Hair On My Guitar
    • Dogs Examined
    • Puppy Says Let's Be Friends
  • Contact
Norma Jeanne Laurette with a German Shepherd, Canine Correspondence Studies logo and Norma Jeanne Laurette with a Golden Retriever puppy

CCS Dog Trainer Course Testimonials

What Respected Professionals Say about Norma Jeanne

If you want to learn how to train dogs or apply behavioral principles to solve dog problems, Canine Correspondence Studies By Norma Jeanne provides some of the best courses available in North America. As you might expect from the founder of the International Positive Dog Training Association, her methods are not harsh, but they are effective and are based on sound psychological and scientific data. When people come to me to ask how they might learn to be a dog trainer and behaviorist, Norma Jeanne’s courses are always one of my top recommendations.”
Norma Jeanne with Dr. Stanley Coren
Norma Jeanne with Dr. Stanley Coren Ph.D., F.R.S.C.

​DR. STANLEY COREN, PHD, FRSC

Scientist, Professor of Psychology, Host of The Good
Dog television show, radio personality, dog training
instructor and competitor, and author of over thirty
best selling books including: The Intelligence of Dogs,
​How Dogs Think and How to Speak Dog.

​Hi there Norma Jeanne, Congratulations on teaching your 7000th dog training class.  Quite a feat indeed.  Dogs and dog owners owe you so much.  Ultra mega woofs to you. Dr. Ian Dunbar

Congrats on dog training class number 7000, Norma Jeanne, what an accomplishment!!!  Warm Woof. Pat Miller

I just wanted to add my voice to the many that will celebrate all the wonderful work you have done for dogs and the people who love them.
Patricia B. McConnell, Ph.D.

Hi Norma Jeanne, you are so darned good at what you do. I think you're one of the top dog trainers in Ontario and Canada!! Teresa Lewin - Doggone Safe

Hi Norma Jeanne: So glad to hear that you're still going strong - I can't believe that you'll be celebrating your 800th dog training class this weekend!!  Keep up the great work. Cheryl Yuill - Veterinarian - Blue Cross Animal Hospital

Norma Jeanne, I think your work is consistently excellent. I want to tell you that I have enjoyed your contributions and appreciate your commitment to the issues you address and the enlightenment of the membership. Thank you for writing for FORUM, and speaking at the conference. I hope you'll make the next editor's job as easy as you made mine. Andrew Perkins, CAPPDT Board of Directors, Forum Editor.


Norma Jeanne’s Canine Correspondence Studies Certification Career Courses have changed the lives of dogs in our care. The invaluable skills that our staff have learned has helped in our motto of “Every Animal Deserves a Chance”. We highly recommend CCS to all Humane Societies and shelter staff. Give shelter dogs the chance they deserve to show you they can become someone’s Forever Pet. Providing CCS courses to your staff will give them that chance. KATHY INNOCENTE | Director of Operations | Kitchener-Waterloo Humane Society

​Hi Norma Jeanne, I can’t explain how much the CCS course helps us with the dogs we have in our care, and even the owners that want to surrender their dogs due to behaviour concerns. The information provided in this course helps us make to a difference and we couldn’t do it without your support and knowledge. Thanks again! AMANDA HAWKINS, CERT. FBST |  Manager, Animal Care | Animal Welfare Agency of South Central Ontario (AWASCO) | Kitchener-Waterloo Humane Society | Stratford Perth Humane Society

Hi Norma Jeanne, I work part time at a local pet food store, and lots of dogs come in with their owners. We have dog walks, dog nail clip days, adoption days. etc… you get the idea, lots of dogs. I can always “spot” one your dogs and/or owners. The dog comes in happy, confident, loose leash, calm. When I approach the dog, ask for a sit, offer a treat, the owners are happy, calm and relaxed. I usually then ask if their dog/puppy attended a local dog training class, and sure enough, they say “Puppy Power with Norma Jeanne!” It’s inspiring, and I wanted you to know the ripple effect you are having. MICHELLE MORIN | Canine Evolution

Hi Norma Jeanne, I was VERY happy to receive my score and certification diploma. And I am very proud to be a member of IPDTA and being certified by an organization that I deeply respect is an honour. Thanks for being such a positive force in the dog training industry. You have shaped the futures of so many people and given a better life to so many dogs by your work. You are one of the people on this earth that truly make a difference. Thanks again. All the best, JAN MORGAN, IPDTA-CDT | Paws-itive Puppies

What CCS Students, Graduates and Peers Have To Say About Norma Jeanne

A New Dog! Hi Norma Jeanne, Niko has become the complete opposite of what you and Greg saw of him when we came to work with you. He’s no longer afraid and is now the most confident dog I’ve ever had and with a simple stare, tail up, ears up and a solid stance he has sent packs of dogs to tuck their tails and let us pass by a trail here in Costa Rica. And even more so now when he’s half blind he is still asserting this invisible force. And all I have to do is literally unclip his leash and we are safe to pass by any pack of dogs, including the meanest dogs known here on certain properties. Niko can walk through the property like he owns it and people who know these dogs were shocked when Niko walks in like nothing and the dogs don’t even bark at him, but are known to attack any dog that trespasses. And it makes me think of you and Greg each time he successfully clears the path for us to walk. STEPHANIE KWONG, CTB.CCS | Owner of Niko | CCS graduate, Costa Rica
Dog owned by CCS graduate Stephanie Kwong appearing in the movie The Thing
Dog owned by CCS graduate Stephanie Kwong, CTB.ccs, appearing in the movie The Thing, based on the novel by Stephen King

Dog owned by CCS graduate Janet Greenwood appearing in Monte Walsh starring Tom Selleck
Dog owned by CCS graduate Janet Greenwood, CTB.ccs appearing in movie Monte Walsh starring Tom Selleck
Challenging, Interesting & Informative! The CCS professional dog trainer course was great. It was challenging and interesting and definitely informative! A lot of excellent material presented in a logical manner and in easily understood terms. The manuals are thorough and offer a lot of cross-referencing and repetition where needed to make learning easier and more engrained – and the videos will give you what you need. I reference the course material often when presented with a problem or a question from a client.

​Another invaluable aspect of the course is the support of Norma Jeanne long after you have graduated. I graduated many years ago and I can still always count on a very helpful response from Norma Jeanne when I run into a quandary or get a special situation that I’m not sure how to handle. She is always there for me. I know that Norma Jeanne is constantly working on upgrading and bettering the course that she offers. From my perspective, another reason to consider her course is this ongoing commitment to her work and the obvious pride she takes in it. 
JANET GREENWOOD, CTB.CCS | Owner of Tikka | My Dog Spot, Orangeville, Ontario, Canada

“Hi Norma Jeanne, Believe it or not, in a couple emails and the information you provide on your site, if I had to assign a grading system to all other schools I have investigated, you would be the only one with an A+, and all others would be at a C grade at best.  And believe me I have investigated just about any available training you can find via the web; local, in person, on line, tropical islands and everything in between.  I have to tell you…of all the courses I have investigated, not one other business has been as responsive as you have been.  Your site tells a story of an instructor who wants her students to succeed and wants all animals to be happy.  I cannot say that about any other sites. 

The fact that you changed your way of teaching from how you were trained based on your own instincts and the reaction of your students is commendable.  The amount of testimonials from your past students stating that you keep in touch with them and forward them up to date information is far beyond anything I have heard of any other instructor doing.  Even the topics you cover in your training are far more extensive than most others.  You clearly focus on the people and the animals which is perfect!  So I now have all the information I need and I have to say, I am very impressed.  There is no reason I will not be choosing your dog training course.  Thank you again for all the information and your prompt responses.” Susan Griffiths – Ontario

“I would highly recommend Norma Jeanne Laurette, and the CCS course. The course gave me a strong foundation in up to date, scientifically reinforced information about canine behaviour and learning.  Throughout the course, Norma Jeanne gave me on going support.  When it came time to set up my own professional dog training business, Norma Jeanne went the extra mile and advised me on many aspects of running my business.  I would really like to thank Norma Jeanne for her dedication and support to me as a student and her continued support as one of her graduates.  When I took her professional course I never realized I'd be joining a team of dog trainers all dedicated to improving dog's lives in a unique and collaborative way.  Thank you Norma Jeanne!” Robyn Ford Waldron RVT - Pet Tech Training - Stratford, Ontario

“I was working full time when I took the CCS professional dog trainer certification course and had no problem!  That’s a great thing about Norma Jeanne’s course – you can go at your own pace so you can work on it when you have time.  I do have my own professional dog training business and run classes currently.  I also still work full time in another job too.  Areas that were most beneficial – the behaviour part – what’s normal, what’s not, how to read the body language, how to prevent aggression.  There was sooo much great info it’s hard to pin point one thing.  I also use her handouts for my clients and refer to them often for consults or problems with my own pup’s.  I also use her manual – both of these are great so you don’t have to research and write your own material.  Her course was the best thing I’ve done.  Not only because I enjoy training, but because it has helped with my own dogs immensely!  I have nothing but great things to say about the course!” Carrie Cleghorn – K9 Fear Be Gone - Kitchener, Ontario, Canada

“Norma Jeanne, Thank-you so much for all of your, kindness, encouragement, helpfulness, understanding and support throughout the years.  Without you I would not have had the knowledge and confidence to open and run a successful dog daycare business for over 5 years!  You are wonderful.  Thanks again for EVERYTHING!” Kirsandra Newell (& Raven) Caring for Canines - Cambridge, Ontario

“Thank you, Norma Jeanne, not for only convincing me that this course is perfect for me, but for opening my eyes and letting me look over the fence.  Thank you, Thank You, THANK YOU!!!” Cheryl Becker, Oshawa, Ontario.

“Taking Norma Jeanne's course was by far one of the best decisions I have made. The many videos and manuals of information are very thorough and interesting! The course really prepares you to be a dog training instructor/ behaviour consultant. I have, thanks to Norma Jeanne, started my own successful dog training business and am loving every minute of it! Norma Jeanne is a very supportive, patient and knowledgeable teacher. She has an answer or explanation for everything! Norma Jeanne is always available to answer any questions I might have. I am very thankful for NJ and her patience, understanding, constant support and great sense of humour!” Jennifer Reed - Leader of the Pack - Touch-free Dog Training, Guelph, Ontario

“Compassion, kindness, insight and intuitiveness are a few adjectives that come to mind when I think of Norma Jeanne and her course. She opens up a whole new world of training and knowledge for her students and clients alike. She is never too busy or tired to answer questions or help with a problem when asked. A great teacher and mentor. Thank you Norma Jeanne.” Jo-Anne Strang - Positive Affects Dog Training & Behaviour, Windsor, Ontario

“I wish to thank you Norma Jeanne for all the support you have given me. Thanks for putting up with all my questions and answering them so thoughtfully. Your course is an excellent introduction to the world of Dog Behaviour and Training. What sets this course apart? - Its use of gentle yet effective methods to train and treat behaviour problems. You kept up to date on all the latest techniques and passed them on to myself and the other students. The literature and information I collected throughout the course will prove an invaluable reference as I move on.

The quizzes were good in helping me assimilate all of this valuable information. I especially liked the questions which involved behavior problem scenarios where I had the opportunity to develop a behaviour modification plan. The hands on experience through mentoring helped me to develop my teaching abilities. You were supportive throughout the course and provided helpful, positive feedback. This course has given me confidence and know-how to go out and start my own business. You are an excellent role model and if I can apply myself as you have, I know I will be successful. Thanks for giving me a chance to make my dreams come true."  Tamara McFarland - Halifax, New Brunswick

“Dear Norma Jeanne; What you taught me goes way beyond dog training. Because of you I now believe that I can do almost anything and for that I am grateful. Thank you for everything.” Ginny Campbell - Super Paws, Belleville, Ontario

“I received my first package a week and a half ago, and have almost gotten all the way through it! That's the great thing about correspondence; I don't feel pressured at all!  So far, the manuals and video are GREAT! I have to say, I thought I knew quite a bit about behaviour and learning techniques, and am already learning new stuff. I really like your "hands-free" approach to the training. Your classes look like they are a lot of fun for both the dogs and owners. I wish that I had classes here like that to attend with my young dog. I'm definitely happy with your course materials. I particularly like the videos, as they are an excellent reference to have on-hand. Down the road, when I'm ready to teach classes, I know that I will be referring to them often as you've provided excellent examples of class situations. I know on completion, that I will be very prepared for classes and that you will be there to answer any questions that come up." Allison Brown, Kamloops, British Columbia.

“This comes with great thanks for everything you have done for me, as well as your continuous support and motivation. If it weren't for you, and your professional dog trainer certification course, I never would have caught the bug and began this successful business.” Kim Barrett - Kim's Happy Endings Training, Daycare and Boarding Kitchener, Ontario

“Thank you again for a fabulous experience; your course has left me with a renewed sense of purpose where my job is concerned.... and eager to develop my canine training techniques! Many dog people know by instinct what works and what doesn't.... You taught me why it works and why it doesn't. This foundation for Canine Training and Behavioral Therapy has found immediate and beneficial application to the CFIA's Detector Dog Training Program. My canine confidence has increased tenfold.... thanks again!" Alexis Seraj, National Travelers' Program Assistant Canadian Food Inspection Agency (CFIA) Guelph, Ontario

“Thanks Norma Jeanne!  We really did learn a lot.  We are very excited about starting our own business and are well on the way to making that happen.  If you are ever in the area we would love to meet you in person and show you our facility.  Thank you for the link to IPDTA. It is an organization we were planning on joining and thank you again for such a well put together, thought out course.  We are looking forward to using the email groups and your expertise.” Kristine and Allan Marshall - Calgary, Alberta

“Thank you so much Norma Jeanne for all your input on my written test and practical assignments, it means a lot. I plan on going really far with this and becoming the best trainer I can be, and helping a lot of dogs.  Your course is awesome, I'm glad I chose you to teach me and I hope to make you really proud one day, and you can say, Yup I know her, she went to my school.” Mary Beth Smithers - Tillsonburg, Ontario

1“Hi Norma Jeanne, Thank you for putting on a wonderful event. My family and I enjoyed ourselves at the Awards Banquet. It's very heartwarming to be around so many people who live up to our standards of training. Thank you for your constant support, not just to me but to so many wonderful people. We're really, truly blessed to have you standing behind us, as a mentor, spokesperson, and friend.” Cheryl Becker - Oshawa, Ontario

“Hi Everyone,  Wasn't that a fun weekend?  From the forms received there seems to be a tie for the most informative presentation - Norma Jeanne on Positive Reinforcement or Positive Punishment and Patti Graham's grooming talk.  My sincere gratitude to all of you that made the Dogwould weekend such a success!  Your energy and enthusiasm made everyone feel very welcomed.” Judy Sauve - Camp Dogwould Coordinator, Ottawa, Ontario

“Hi Norma Jeanne, Saturday's seminar was great.  Not just the information, but the opportunity to come together and network.  You put everyone at ease and make it so simple to ask questions.” Jennifer Ranger, Toronto, Ontario

“Hello Norma Jeanne,  I Just wanted to say that I love the look of your website, and am proud of how you have grown your business and spread your dog ethics to all who will listen.  Cheryl and I have a small but respectable presence in the Barrie Ontario area, and we are preaching the good word so to speak about canine behaviour.   We offer personal consultations for problematic dogs...and owners (LoL).  Our business has been all word of mouth which is nice because the referrals have a confidence in our abilities from the outset.  Rest assured we are still desirous of seeing this passion of working with dogs fulfilled. 

I just wanted to say that your material has made a very positive difference in our lives, our two dogs Bear and Moose(the rescue), and many appreciative clients and their dogs.  If we have learned anything in the last three years, it has been that all dogs given the right environment, the right people, and the right degree of patience can be molded and redirected into wonderful companions.  Thank you for helping us see the gentle way.  Keep up the good work.” Tom Goul, CB.ccs & Cheryl Goul, CB.ccs - The Puppy Professors - Barrie, Ontario

“I'm happy you liked the picture of Wile E. Coyote.  We all wanted to do something special for you.  We are always saying thanks, thanks, but we really wanted to show you how much you mean to us and how much we appreciate everything you do.  You give so much of yourself and in return ask nothing.  Your compassion and empathy can only be surpassed by your dedication.  There have been times I felt like I just couldn't do what I do anymore.  Sometimes, you start to think your fighting a losing battle.  When you have a horse that lays it's head in your lap because it is too weak to stand, you hear a dog cry out in pain as he's trying to move, or as you reach down to pat a dog - she throws herself on the floor, it can really take it's toll on you.  Most of the time I feel like I walk around with a very heavy heart.  You have been there for me in those times and helped me put things back into perspective.  You have given me the courage and inspiration to go on. 

Through your support you have reminded me that I am a fighter, to stand firm in my beliefs and to believe I alone can make a difference.  When I started this course, I did not expect for you to touch my life so profoundly.  Not only do I see you as my teacher and mentor, but also a wonderful, unexpected friend.  I thank you for that with all my heart.” June McLean, CTB.ccs - Westville, Nova Scotia, CA

“You have been the best teacher I've ever had.....no I really mean that!!!!!!!   You get five gold stars!!!!!!” Melissa Prange - CCS Student, Fort St. John, BC.

"I have to say that the seminar that you did on "games" was one of the best seminar's I've been too.  Your idea's are fantastic.  I really enjoyed myself.  I hope that you will speak again soon."  Sharla McNair - K9 Minds, Aurora, Ontario

"I Just wanted to tell you that I love your course.  I am definitely learning a lot."  Susan Woodgate - Orangeville, Ontario

"I just wanted to let you know that all the great feedback I get on my dog information awareness, intervention, rescue work and training...I learned from your program. I am certainly unique in this farming community and people are enjoying the change ("what no choke chains??? they say!!).  We build a bond of trust and teach the dogs, not force them...and it works beautifully.  Thank you for showing me "the other side"...when I apprenticed on "the wrong side" all I could think was "I can't do this!" So how will I be a trainer!" But now I am a very respected trainer and feel good about the techniques. Thank you!” Charlene Barrell, CB.ccs - Hot Springs, British Columbia

"Did I say today, how much I appreciate you?  Thank you for all that you have done in my life.  All the support, encouragement exhortation that you have put into it.  Thank you!   I got home safely and all is well.  I will keep in touch."  Sydney Drakes, CTB.ccs - Hastings, Barbados

"I wanted to tell you how much I'm enjoying working with you - I have told so many people what a great help you have been - you   are truly a "mentor" in all sense of the word!  You have been so giving with your material, advice, suggestions etc. and I have learned so much!  Thank you for everything - you have truly inspired me to realize that I can make a career working with dogs and that's a dream come true!!"  Jennifer Tutt - Erin, Ontario, Canada (ABC Student mentoring with Norma Jeanne)

"Norma Jeanne, I was in your workshop at the CAPPDT conference and remember doing the grad exercises with a (human) partner (no dog available) and we had a blast.  It was so much fun.  I tried doing them in classes awhile ago but couldn't remember the exercises that well, and the ones I made up didn't work that well, so thank you for sharing them with us.  I plan on using them at my next grad class. I expect that we will have a ball!!"  Janis Mikelberg, Toronto, Ontario

“Hi Norma Jeanne, I just wanted to update you on the use of your games in my dog classes. I have been using them for a while and have been having a blast with them. Not only do my clients enjoy doing them but it gives me insight into what needs more work (proofing stays, leave it) and what is sometimes surprisingly good.  I have been doing them the 2nd to last class so I can troubleshoot before they graduate and tell them how to improve. Thanks again for sharing.”  Janis Mikelberg, Toronto, Ontario

"Nice article.  I always love the emotional component of training - too many people miss it.  And might I say that your writing is significantly changing over the past several issues.  It used to be good.  Now it just rocks!  Love the new style. :)” Yvette Van Veen, CAPPDT Board of Directors, Forum Editor 2005

"I am enjoying the course so much and I think it is one of the best things I have ever done!!!” Meghan Ginn, Kitchener, Ontario.

"Norma Jeanne, this is an excellent piece! One of the two or three most constructive and practical items I can remember running in the CAPPDT  Forum Newsletter. I'll be using some of the advice myself, and I appreciate that you're sharing it with the membership. Nice work indeed." Andrew Perkins

"I do think your work is consistently excellent. I want to tell you that I have enjoyed your contributions and appreciate your commitment to the issues you address and the enlightenment of the membership. We've debated on opposite sides and on the same side of an assortment of discussions over the years, and I thank you for your passion for all of it. Thank you for writing for FORUM, speaking at the conference and sounding off on the email list etc. I hope you'll make the next editor's job as easy as you made mine." Andrew Perkins, CAPPDT Board of Directors, Forum Editor.

“Hi Norma Jeanne, I'm considering sending you an e-mail for the IPDTA Newsletter about Moose's miraculous salvation. I just happened to be at the vet's office today and they were quite pleased with Moose as they noticed a big improvement in him. The staff and Moose' vets are very interested in his progress and the program I'm following.  I really appreciate the e-mails.  It feels so good to be back on track.” Cheryl Goul, CB.ccs & Tom Goul, CB.ccs Barrie, Ontario

"It's amazing to think of all the ways Norma Jeanne and her Canine Communication Studies course have influenced my life. I began the course in March of 2003 and am now running my own successful training business. I was searching for a Dog Training course that would motivate and educate me in all different aspects of Dog Training and Behaviour.  My search was long and unsuccessful, until I found this course. As soon as I spoke to Norma Jeanne I knew her course was exactly what I was looking for. Norma Jeanne was open, honest and thorough when telling me about her course. I started right away and it was the best decision I ever made. 

The course is very thorough and accurately covers all aspects of training and behaviour. Norma Jeanne constantly updates the course to ensure it includes all the latest tools and techniques. She not only offers her own experience and expertise but also includes books written by other proven trainers, so that her students are provided with a wide array of knowledge. She encourages you to learn from as many sources as possible, and to keep an open mind. The course is challenging to ensure she creates the best trainers.

The CCS course is formatted in easy to read booklets with complimentary videos to help you visualize the exercises. Norma Jeanne always answers your questions quickly and accurately, applying research and experience to every answer.  Not only is Norma Jeanne a great teacher, she is also a wonderful friend. She has helped me through so many things and I am truly grateful for her friendship. She is such a strong individual with so much integrity. I look up to her so much as she has accomplished so many great things. She is my mentor and will always be. She has given me the strength and support to make my dream a reality, I couldn't have done it without her.

All the CCS students and grads have become like family to me, we stick together and support one another as we are all working toward the same goals.  Becoming a Dog Trainer/Behaviour Therapist has truly enriched my life. I wake up every morning with a smile on my face, knowing that I am making a difference in both the lives of dogs and their owners. It's a great feeling when you really LOVE your work. I would recommend this course to anyone who wants to be a happy as I truly am. Thank you Norma Jeanne for everything.” Kimberly Davison, CTB.ccs  On The Ball Dog Training & Behaviour, Cambridge, Ontario

"Norma Jeanne's Canine Communication Studies course opened my eyes to a whole new world of how dogs deserve to be trained. It didn't take long after meeting with her to know absolutely that she is devoted, knowledgeable and passionate about animals. I too have always been a lover of animals and knew even at a young age that this is where I belonged. I worked in Pet Stores, Kennels, learned Dog Grooming and worked for a Veterinarian. Although I enjoyed these positions, something was missing until I met Norma Jeanne; she is a great teacher who truly stands behind training methods that are humane and designed with the best interest of the dogs in mind. 

The CCS course is loaded with up to date information on canine behaviour and learning theory and is presented in a logical, easy to understand format. This is not to say that the course isn't challenging, because it is. I had to throw away all my old thinking about dog training and look at it again in a whole new perspective. The course not only gave me the skills necessary to open a Dog Training business of my own, it taught me how to communicate effectively with animals so that learning is easy, respectful and fun. I only wish that I would have known about this course sooner. Thanks Norma Jeanne for all your support and knowledge even after I graduated." Lynda O'Neill, CTB.ccs  Confident Canines, Kitchener, Ontario

"The course was great. It was challenging and interesting and definitely informative! A lot of excellent material presented in a logical manner and in easily understood terms. The manuals are thorough and offer a lot of cross-referencing and repetition where needed to make learning easier and more engrained. The videos will give you what you need if you are unable to attend the live-in version of the course. I'm sure you will find it thorough and rewarding and definitely sufficient material to give you the knowledge you need to begin this new career path.

I reference that material often when presented with a problem or a question from a client. Another invaluable aspect of the course is the support of Norma Jeanne long after you have graduated. I graduated in May of 2001 and I can still always count on a very helpful response from Norma Jeanne when I run into a quandary or get a special situation that I'm not sure how to handle. She is always there for me. I am still in awe of what each student (the dog) achieves by the end of a 6-week course. Very rewarding for me and for the client.

I have also attended classes offered by many other trainers in this city (as an assistant or as a student with my own dogs) and, although I can pick up some fun ideas and occasional new methods in these classes, I still feel that my classes and my outline and my methods (based on Norma Jeanne's course!) are better. I know that Norma Jeanne is still constantly working on upgrading and bettering the course that she offers. From my perspective, another reason to consider her course is this ongoing commitment to her work and the obvious pride she takes in it." Janet Greenwood, CTB.ccs  My Dog Spot, Calgary Alberta  (Janet's dog Tikka was in the movie 'Monte Walsh' starring Tom Selleck)

"I started the course around December 2001 and I am now operating my own business under the name of PawzAbilities. I did some research and searched out other schools before finally meeting Norma Jeanne of Puppy Power and signing up for the Canine Communications Studies course. The reason I decided to go with Puppy Power was because first of all meeting Norma Jeanne I could tell right away that she is very passionate about dogs. This is very important to me as I have always been an animal lover. The second thing is that the course material goes in depth into canine behavour and learning theory and it is easy to follow and understand, as it takes you step by step through the program.

I took the correspondence course also and have found this to be terrific because I have a hectic schedule (as I work a full time job) and it allowed me to work the course around my busy schedule. Norma Jeanne is a fair and knowledgeable teacher. She will offer you encouragement as well as constructive criticism.   She doesn't give out marks unless you earn them, so that you know you are actually learning what you need to learn to run an affective training school.  Norma Jeanne also encourages you to seek out other sources and to do lots of research on your own. I like that very much because I want to give 110% to my clients. I have met several of Norma Jeanne's students through different seminars and workshops and we have become quite a family. We all support one another and offer assistance and encouragement. We are a close knit network of dog trainers that have the same goals in mind. To keep dogs out of the pounds and from being euthanized and in safe and loving homes. If you love dogs and would like to have a career doing something that you truly love, then I definitely recommend the course." Sherry Herla, CTB.ccs   PawzAbilities Dog Training, Behaviour Modification & Doggy Daycare, Kitchener, Ontario

"When I started running my business many years ago, I approached numerous trainers to get their feedback and advice, and had the pleasure of meeting Norma Jeanne.  When I learned all about her, her business and her career course, I was very impressed & touched. From that day forth I have been blessed with not only a wonderful mentor but a friend as well.  In December of 2002, I began taking her course to further my own development and knowledge, and was immediately impressed by the in-depth thoroughness of this program. For many years I read books and watched videos but never found a program that covered every aspect of behaviour and training, like the CCS program.  Norma Jeanne has taught me so much since our first meeting and I continue to learn from her. I have been given the opportunity to teach classes out of the same school which has given me the hope of finally achieving my goals of success. To this day, she continues to guide & support my every endeavour. Norma Jeanne's kindness and knowledge is indescribable, and I'm thankful every day for our finding one another again." Sylvia Gottschalk, CTB.ccs  Delightful Dogs Dog Training & Behaviour Modification, Kitchener, Ontario

"I'm really enjoying your CCS Studies and I hope to be as good as you someday. You are a very good teacher and I'm learning a lot. Thank you!!!" Tanya Liste, Canine Concepts, Waterdown, Ontario

"I am enjoying the reading very much and finding myself wanting to learn more. The info provided in your books is fantastic and I finally understand some things that I was not quite sure about in the past."  Caroline Bolduc, Mississauga, Ontario

“Hi Norma Jeanne, I used the technique you showed me at class last night with two of my clients dogs. It worked amazingly well with one of them. This is a dog that barked and lunged so much that the owners (and I) felt he should be muzzled. This technique was really starting to work with him as he was lunging less and less. The other dog’s improvement was not as dramatic but was still an improvement and he will continue to improve if the owners continue to work with me. I just wanted to let you know I AM IMPRESSED with that technique THANK YOU for adding it to my tool box.” Kathy Currie-Eyers, CTB.ccs Top Dog Training & Behaviour, Barrie, Ontario

“Dear Norma Jeanne, Participating in the CCS course was a very rewarding experience and I am grateful to Norma Jeanne for all the hard work she has put into it. I decided to register in the intensive program simply out of a desire to understand dogs better and to know as much about them as possible. I've always loved dogs but have never had one. When I found out that this course existed here in Waterloo, I jumped on the opportunity before moving out west. The last two months have been very busy but extremely educational, fun and gratifying. I have read so much about dogs, observed them, asked a million questions about them and worked with them and their owners.

​Norma Jeanne has been wonderfully generous with her time and resources to make sure that I got as much out of this two month period as possible. I was given a chance to assist her at her school and to teach as many exercises as I wanted to her classes in order to get the much needed practice and exposure to dogs. Her feedback was always encouraging and constructive. I also put one of her dogs through all three levels in order to experience the exercises and demonstrate my knowledge of the training procedures. What a valuable experience! I don't know what I'll do with all these new skills but one thing is certain. Even if they only serve to help train my own dog one day, she will be a very lucky dog and I know I'll be giving her the best chance possible at a happy and fulfilling life.” Dominique Hurley CTB.ccs Calgary, AB

“Choosing to get my first dog training designation through Canine Correspondence Studies was the best decision I ever made. When I was looking to become a dog trainer, I researched many schools. I found the timeline of when the course needed to be completed by and costs very prohibitive. Canine Correspondence Studies, run by Norma Jeanne Laurette and Greg Ceci, is worth its weight in gold. Both Norma Jeanne and Greg are brilliant. They offer guidance, encouragement and support the entire way through. After you have completed the course, their ongoing support is a lifetime membership to a team of awesome, like minded trainers. I cannot thank Norma Jeanne and Greg enough for the support they have given me over the last 8 years. If I had to do it all over, I would choose CCS again in a heartbeat.” Jackie Pritchard; CPDT-KA, IPDTA-CDT Trent Lakes, ON
Canine Correspondence Studies
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